// Legal

Terms of Service

Last updated: 14 May 2026 · Effective: 8 May 2026 · Governing law: Netherlands · Language: English

⚠ Important Notice Noetara does not provide financial, investment, legal, or tax advice. All content, data, signals, and AI-generated briefings are for informational purposes only. Nothing on this platform constitutes a recommendation to buy, sell, or hold any financial instrument or digital asset. Past performance is not indicative of future results. Always do your own research and consult a qualified financial advisor before making any investment decision.

1. Acceptance of Terms

By accessing or using Noetara ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms constitute a legally binding agreement between you and Noetara ("we", "us", "our"), operated from the Netherlands.

We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms. Material changes will be communicated via email to registered users.

2. Description of Service

Noetara is an AI-powered market intelligence platform that aggregates and synthesizes publicly available cryptocurrency market data, on-chain transaction data, social sentiment signals, and governance information. The Service delivers this information in the form of automated briefings, alerts, and dashboards.

Noetara is an informational tool only. It is not a licensed financial advisor, broker, exchange, or investment firm. It does not hold, manage, or facilitate the transfer of any digital assets on your behalf.

3. Not Financial Advice

All data, analysis, signals, scores, briefings, and AI-generated content provided by Noetara is strictly for informational and educational purposes. Noetara expressly disclaims any intention to provide, and nothing in the Service constitutes:

Financial advice within the meaning of the Dutch Financial Supervision Act (Wet op het financieel toezicht, Wft)
Investment advice or portfolio management services
A recommendation or solicitation to buy, sell, or hold any digital asset or financial instrument
Tax, legal, accounting, or regulatory guidance

Noetara is not registered with the Autoriteit Financiële Markten (AFM) or De Nederlandsche Bank (DNB) and does not provide regulated financial services. You should consult a licensed financial advisor before making any investment decisions.

In particular, Noetara's platform does not constitute crypto-asset advice within the meaning of Regulation (EU) 2023/1114 on Markets in Crypto-Assets (MiCA). Noetara is not a crypto-asset service provider (CASP) authorised under MiCA, nor does it provide any regulated crypto-asset service as defined therein. Users of the platform are solely responsible for evaluating the suitability of any information for their own purposes and for complying with applicable regulations in their jurisdiction.

4. Limitation of Liability

To the maximum extent permitted by applicable law:

Noetara provides the Service "as is" and "as available" without warranties of any kind, express or implied
We do not warrant the accuracy, completeness, timeliness, or reliability of any data, signal, briefing, or AI-generated output
We expressly disclaim any liability for trading losses, investment losses, financial damages, lost profits, lost opportunities, or any consequential, indirect, incidental, special, or punitive damages arising from your use of or reliance on the Service — regardless of whether we were advised of the possibility of such damages
Our total aggregate liability for any and all claims arising out of or relating to these Terms or the Service shall not exceed the total fees paid by you in the twelve (12) months immediately preceding the claim
This liability cap applies even if the limited remedy fails of its essential purpose

Crypto markets are highly volatile and speculative. Any trading decisions you make are entirely your own responsibility. Noetara accepts no liability for decisions made based on platform data.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable mandatory law.

5. Data Accuracy Disclaimer

All market data, on-chain transaction data, social sentiment scores, governance signals, funding rates, liquidation data, token unlock schedules, and AI-generated analysis are provided "as-is" without any warranty of accuracy, completeness, currency, or fitness for a particular purpose.

Noetara makes no representation that any data reflects real-time market conditions or is free from errors, delays, or omissions
AI-generated Intelligence Digest briefings are produced algorithmically from third-party data feeds and may contain inaccuracies, outdated information, misinterpretations, or hallucinated content
On-chain data is sourced from public blockchain APIs; transaction labelling, wallet identification, and intent attribution are probabilistic and not guaranteed to be correct
Social sentiment scores are derived from automated NLP classification of public content and may misclassify sentiment, miss context, or lag real market sentiment
Data feeds may be delayed, interrupted, or unavailable without notice due to third-party provider outages or rate limits

You acknowledge that you access and use all data on the platform at your own risk and are solely responsible for independently verifying any information before acting on it.

6. User Responsibilities and Acceptable Use

You agree that you will:

Use the Service only for lawful purposes and in compliance with applicable laws in your jurisdiction
Not scrape, crawl, or systematically extract data from the Service without prior written consent
Not redistribute, resell, or sublicense Service content to third parties
Not attempt to circumvent security measures or access systems beyond your authorised scope
Not use the Service to facilitate market manipulation or any activity prohibited under applicable securities or digital asset laws
Be solely responsible for any trading or investment decisions made in connection with the Service

7. Intellectual Property

All content, designs, algorithms, and compilations produced by Noetara are protected by copyright and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Service for your own personal or internal business purposes. You may not reproduce, modify, distribute, or create derivative works without our express written consent.

8. Third-Party Data and Services

The Service integrates data from third-party providers including blockchain data APIs, social media platforms, financial data aggregators, and AI model providers (collectively "Third-Party Sources"). We do not control Third-Party Sources and expressly disclaim all liability for:

Inaccuracies, errors, or omissions in data originating from Third-Party Sources
Delays, outages, or service interruptions caused by Third-Party Sources
Changes in Third-Party Source availability, API terms, data formats, or data quality
Any financial loss, trading loss, or missed opportunity resulting from Third-Party Source failures or inaccuracies

Third-party data providers used by Noetara include (but are not limited to): CoinGecko, CryptoCompare, Snapshot, Coinalyze, mempool.space, Reddit, and various blockchain node APIs. Each provider operates under its own terms of service. Noetara's obligations do not extend beyond those of a data aggregation layer.

Sub-processors: To deliver the Service, Noetara uses third-party service providers ("sub-processors") who process personal data on our behalf. These include hosting infrastructure (Render), payment processing (Stripe), transactional email delivery (Postmark via Polsia), and error monitoring (Sentry). Each sub-processor is bound by a Data Processing Agreement (DPA) ensuring GDPR-compliant handling of personal data. A complete, up-to-date list of all sub-processors — including their registered addresses, processing locations, and applicable legal safeguards — is maintained at noetara.ai/sub-processors. We will provide reasonable advance notice of changes to our sub-processor list.

9. Service Availability

Noetara provides no uptime guarantee or service level agreement (SLA). The Service is provided on a "commercially reasonable efforts" basis. We do not warrant that the Service will be available continuously, uninterrupted, or error-free. We shall not be liable for any disruption, suspension, or unavailability of the Service arising from:

Scheduled or unscheduled maintenance
Failures or outages of third-party infrastructure providers (including but not limited to Render, Neon, and Cloudflare)
Third-party data feed outages or API changes
Force majeure events including natural disasters, government actions, cyberattacks, pandemic, war, or other events beyond our reasonable control
Internet or network failures outside our control

In the event of prolonged Service unavailability attributable solely to Noetara's infrastructure failure (not third-party failures), we will endeavour to provide reasonable service credits at our sole discretion. No such credit is guaranteed and no credit applies to downtime caused by third-party providers.

10. Subscription and Payment

Noetara is offered as a monthly subscription in three tiers: Starter ($29.99/mo), Pro Early Bird ($49.99/mo, limited to first 100 subscribers), and Pro Standard ($69.99/mo). All prices are in USD, exclusive of applicable taxes. Subscriptions are auto-renewing — your payment method will be charged at the start of each billing period until you cancel. All prices are exclusive of applicable taxes unless stated otherwise; applicable taxes are calculated and collected at checkout by Stripe Tax based on your jurisdiction.

Payments via Stripe: All subscription payments are processed by Stripe, Inc. By subscribing, you agree to Stripe's Connected Account Agreement and Stripe's Privacy Policy. We do not store your payment card details on our servers — these are held securely by Stripe.

EU 14-day withdrawal right (Herroepingsrecht / Wet Koop op Afstand): Under EU consumer law (Directive 2011/83/EU) and Dutch law (Wet Koop op Afstand, implemented in Burgerlijk Wetboek art. 6:230o), you ordinarily have a 14-day right of withdrawal from digital service contracts. However, by completing your subscription purchase and requesting immediate access to the Service, you expressly consent to the immediate commencement of the Service and waive your 14-day right of withdrawal in full, in accordance with art. 16(m) of Directive 2011/83/EU. This waiver is confirmed at the point of purchase via an affirmative consent checkbox. Access to subscriber-only features begins immediately upon payment confirmation. You acknowledge and agree to this waiver as a condition of subscribing.

Refund policy: Subscriptions are non-refundable for the current billing period once the 14-day EU withdrawal period has expired or has been waived. If you cancel, you retain access through the end of your current billing period and will not be charged again. No prorated refunds are issued for unused days within a paid period, except where Noetara terminates the Service entirely — in which case a pro-rata refund for unused prepaid days will be issued to the payment method on file.

Cancellations: You may cancel at any time via your account settings. Cancellation takes effect at the end of the current billing period. You will not be charged after cancellation.

11. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms or engage in activity that we reasonably believe is harmful to the Service or other users. Upon termination, your right to access the Service ceases immediately. Provisions that by their nature should survive termination (including limitations of liability and dispute resolution) shall do so.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts in Amsterdam, the Netherlands.

If you are a consumer resident in the European Union, you may also have the right to refer disputes to your local consumer protection authority or to use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Dispute Resolution

Before initiating formal legal proceedings, we encourage you to contact us at support@noetara.ai to resolve disputes informally. We will endeavour to respond within 10 business days and work toward a mutually acceptable resolution. This informal process is not a prerequisite to legal action but may resolve most issues faster.

14. International Users

Noetara is operated from the Netherlands and governed by Dutch law. If you access the Service from outside the European Union, you do so voluntarily and are responsible for compliance with local laws in your jurisdiction.

If you are an EU consumer resident outside the Netherlands, mandatory local consumer protection rules of your country of residence may apply in addition to Dutch law. These Terms do not limit rights you may have under EU mandatory law, including any rights you cannot contractually waive.

Users in jurisdictions where subscription to financial intelligence services is restricted or requires regulatory approval are solely responsible for ensuring they may lawfully use the Service. Noetara makes no representation that the Service is appropriate or available in all jurisdictions.

15. Contact

For questions about these Terms, please contact:

Noetara
Amsterdam, the Netherlands
KVK: [Registration pending] · BTW-id: [Registration pending]
Email: support@noetara.ai